FAQ

After-sales assistance

For requests regarding assistance with purchased products, the first point of contact is always the shop where the purchase was made or the nearest authorized retailer, which can be found via the Store locator. The after-sales service will coordinate any necessary technical checks.

Spare parts

It is possible to purchase replacement parts only through authorized MDF Italia retailers. To proceed, it is recommended to contact the store where the purchase was made, or use the Store locator to identify the nearest authorized point of sale.

Warranty

MDF Italia products are covered by warranty in accordance with the applicable legal provisions in Europe at the time of purchase. For more information, consult the General Terms and Conditions of Sale or contact your reference point of sale.

New covers

It is possible to purchase new covers and upholstery for sofas, armchairs, chairs, poufs, and beds through the network of authorized retailers. For availability and variants, please contact the nearest point of sale directly.

Assembly instructions, care and maintenance

Assembly instructions and documents related to the care and maintenance of materials, fabrics, and finishes are available on the product pages, in the Download section. Go to the products section.